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FAQs

QUESTIONS

What you would like to know

FREQUENTLY ASKED QUESTIONS

We collect and recycle the following items:
  • Computers
  • Tablets
  • Printers
  • Laptops
  • TFT/LCD Monitors
  • Cables
  • Electrical Appliances
  • Network Equipment
  • Telephones
  • Digital Cameras
  • Mobile Phones
  • Computer Accessories
  • Data Storage Devices
  • UPS units
  • Servers
Yes. Our standard IT Disposal service offers free collection and recycling of quality WEEE assets. Charges are only applicable for the disposal of low grade WEEE waste and CRT monitors. Any charge would be made clear at the time of your booking.
Equipment is wiped clean of data, returned to factory settings, and refurbished before re-sale. We are a registered Microsoft refurbisher, enabling us to install genuine Microsoft software on refurbished PCs at an affordable price.
No. Recycle IT 4 Free operates a zero landfill policy. Items beyond repair will be sent to an Authorised Treatment Facility for recycling.
The Data Protection Officer for your company will be able to determine the sensitivity of your data and the appropriate level of destruction required. As an ICO registered company, we take data security very seriously; all our off and on site destruction services comply fully with GDPR compliance requirements.
Your Data Protection Officer will know the level of sensitivity of your data. Non-sensitive data can be dealt with using our Level 1 service - off site data destruction. However, Recycle IT 4 Free strongly recommend the Level 2 - on site sensitive data destruction service, for any sensitive data that may be on the hard drive. This ensures the data is physically destroyed on site, in your presence and eliminates any possibility of a data breach.
Yes, that is correct. Our paperwork includes a Data Disposal Contract together with the Waste Transfer Note. Two copies MUST be signed by yourselves and our driver, this ensures we both have a copy of this contract.
No. We use dumb machines which boot from a USB stick. At no point will any files or data from your hard drive be visible.
No, this would not be compliant with GDPR. We are a third party data processor acting on the authorization of your Data Protection Officer. The data remains yours and end of life data disposal is recorded on our certification for your records and peace of mind.
All equipment goes to our secure, licensed premises in Cheltenham where firstly, any data is destroyed if this has not already been done on site. The equipment is assessed and sorted for refurbishment or recycling.

What Client’s Say

Bovis Homes, now part of Vistry Group, have been using Recycle IT 4 Free for over a year and
their service is outstanding.

As a busy IT Department, we have a lot of equipment that comes through for recycling and
this used to take a lot of our time transporting it to the nearest recycling center and having
to pay for these items to be recycled correctly.

Recycle IT 4 Free come to our office when it is convenient for us to collect all items saving us
time and money and provide the necessary documentation that complies with WEEE and strict
GDPR regulations.

Thank you to Adam and the team for this great service.

BEN RICHBOVIS HOMES

Westcom Have been using Recycle IT 4 Free for many years and they provide a great service and always prompt in supplying the necessary paperwork for disposal and data destruction giving you
peace of mind the equipment is being disposed of correctly.

NICK WHITEWESTCOM NETWORKS (UK)

We have used Recycle IT 4 Free for a number of years now and can’t fault their service. Nicky is always very responsive to our emails and usually fits in collections around our busy schedule which
we really appreciate. Adam always arrives on time and is friendly and helpful. I wouldn’t hesitate to recommend Recycle IT 4 Free to anyone.

DAVID BROOKEFIELD SERVICES ENGINEER - QUINTECH LTD